In this role, you will be working with MIS developers, Business Systems Analysts, Product and Operations. Your primary responsibilities will be project work and production support. Project responsibilities include: analysis, participation on design, impact analysis, testing, training and implementation. Production support responsibilities will be identification and resolution of issues impacting customers, operations and product. The application supported will be MCA/Flexcube which is a DDA posting application for international customers.Qualifications:
• Ability to analyze information to determine actions, impacts and outcomes
• Degree in a related field and or equivalent exp working within software production.
• 2 years of related experience testing and validation of software systems.
• Knowledge of MCA/Flexcube.
• Attention to detail and organized.
• Solid written and verbal communication skills.
• Project management skills.Desired but not required:
• Experience with a DDA posting application is a plus.
• Knowledge of Kanban and Jira are a plus.
Job Description- Directs in the research, discovery, collection and interpretation of business requirements, and participates in the development and review of processes and procedures, workflow analytics, and reporting.
- Provides consultation to clients on business designs, problem solving and business analysis to support project management. Develops and maintains of all applicable policy and procedure documentation.
- Independently obtains and identifies the business requirements needed to carry out and improve applicable business processes. Provides expertise and problem-solving for clients and technology teams throughout the business analysis process.
- Translates business needs, processes and/or procedures by partnering with applicable experts and business stakeholders to determine and articulate needs. May communicate with stakeholders and technology teams on moderately complex business requirements, provides gap analysis and facilitates future business process modeling for clients.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
QualificationsSuccessful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and requiredneeded to be successful in this position.
Analytical Thinking, Business Assessment, Consulting, Effectiveness Measurement, Information Capture, Modeling: Data, Process, Events, Objects, Problem Solving, Process Management, Project Management, Requirements Analysis, Software Product Business KnowledgeRoles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.No Required Certification(s)No Required License(s)PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
*For more information, please click on the following links:
California ResidentsRefer to the