Capital One Associate Project Management - Segment Lead US Card Direct Mail Hybrid 

United States, Virginia, Richmond 

708953066

West Creek 1 (12071), United States of America, Richmond, Virginia Associate, Project Management - Segment Lead, US Card Direct Mail (Hybrid)

As a Project Manager at Capital One, you can achieve results you never thought possible by leading critical and strategic business projects. In this exciting role, you will work closely with key stakeholders to deliver results that will have direct impact on the bottom line of the company. You will work with smart, talented people who will challenge you to excel. You will be rewarded for your passion and your achievements.

General Responsibilities:

• Partner with key business intent owner and build teams to develop clear business intent, identify risks for intent execution and build key components to bring new products to market

• Develop and maintain process documentation and drive continuous process improvements

• Perform quality assurance checks on actions taken to ensure accuracy

• Serve as subject matter expert to outside resources

• Monitors the progression of findings against mitigation plans to ensure timely closure

• Easily adaptable in a fast paced environment, by being able to navigate between BAU solicitation work and perform in market issue resolution

• Problem-solve issues and correct errors as they arise

• Continually look for ways to streamline and improve overall process

• Stay abreast of product terms, changes and launches across card acquisitions

• Maintain monthly dashboards and reporting

Basic Qualifications:

• High School Diploma, GED or equivalent certification

• At least 1 year of experience with G Suite applications

Preferred Qualifications:

• Bachelor’s Degree or military experience

• Lean or Six Sigma certification

• 2+ years of experience in Business Process Management, Project Management, Relationship Management or Risk Management

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.