Wells Fargo Teller Full Time Silicon Peak District 

United States, California 

708900538

In this role you will:

• Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers
• Complete operational activities while minimizing risks under established policies
• Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
• Receive direction from managers and exercises judgment within defined policies and procedures
• Escalate questions and issues to more experienced roles
• Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions
• Identify information and services to meet customers financial needs

Required Qualifications:

• 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Customer service focus with experience handling complex transactions across multiple systems
• Ability to educate and connect customers to technology and share the value of mobile banking options
• Ability to interact with integrity and professionalism with customers and team members
• Experience working with others on a team to meet customer needs
• Cash handling experience
• Ability to follow policies, procedures, and regulations
• Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
• Well-organized, independent and able to prioritize in a fast-paced environment
• Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
• Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
• Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues

Job Expectations:

• Ability to work a schedule that may include most Saturdays
• This position is not eligible for Visa sponsorship

Posting Location(s):

• Almaden Valley | 6465 Almaden Expwy. San Jose, CA 95120
• Berryessa & Sandstone | 2528 Berryessa Rd. San Jose, CA 95132
• Branham-Snell | 191 Branham Lane San Jose, CA 95136
• Capitol-McKee | 360 N Capitol Ave San Jose, CA 95133
• Eastridge | 2170 Tully Rd. San Jose, CA 95122
• Edenvale | 130 Blossom Hill Rd. San Jose, CA 95123
• Evergreen | 3331 San Felipe Rd San Jose, CA 95135
• Morgan Hill | 17590 Monterey St. Morgan Hill, CA 95037
• Oakridge Almaden | 1006 Blossom Hill Rd San Jose, CA 95123
• Parktown Plaza | 1715 Landess Ave. Milpitas, CA 95035
• Santa Teresa | 6990 Santa Teresa Blvd. San Jose, CA 95119
• Silver Creek | 4888 San Felipe Rd. San Jose, CA 95135
• Story & King | 1720 Story Rd. San Jose, CA 95122
• Please note, not all locations will have positions available

Pay Range

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.