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Bank Of America Ops Professional MKTS-Global Market Operations United States, North Carolina, Charlotte 707581710
This job is responsible for providing analytical support in a Global Markets Operations function for one or more operations product areas. Key responsibilities include analyzing and resolving highly complex operations problems and initiatives requiring exceptional handling and coordination of multiple operational and/or product specialists to resolve. Job expectations include managing projects and the introduction of new initiatives, systems, products, services, and processes and coordinating necessary expertise across multiple operations functions and products.
Responsibilities:
- Confirms loan documentation for accurate trade settlements
- Partners with Sales Associates, Traders, Research Analysts, trading counterparties, internal and external attorneys, administrative agent banks, and various other internal operations groups
- Manages post-trade management and logistics, settlement pricing, and closing coordination
- Analyzes and resolves highly complex operational problems
- Supports ad-hoc projects for new processes or industry initiatives
- Processes loans end-to-end with accurate data input into various credit and operating systems
Responsibilities:
• Process Corporate actions and maintenance requests. Act as a process SME
•Good understanding of Global Markets legal entity and account set-ups. Act as point of contact to client teams for data maintenance, supporting one or more Lines of Business (Global Banking)
• Complete work with a focus on accuracy & timeliness, ensuring Service Level Agreements & data quality standards are met
• Take ownership of issues/escalations and follow through to resolution in a timely and accurate manner
• Apply business perspective and knowledge of Bank of America business practices and procedures to solve business data requests and problems
• Build and maintain close working relationship with internal business partners. Understand their relationship with the Bank’s customers and prospects.
• Expected to take on and resolve the most complex client relationships, problems and issues.
• Perform thorough daily peer review/QA
• Assists in training and development of new associates and entry-level positions.
• Lead and/or monitor projects as needed.
• Identify opportunities and make recommendations for process improvements. Assist with, or coordinate, the implementation of change as needed.
Required Skills
Global Market Experience with Corporate Actions
Excellent written & verbal communication skills
Excellent analytical and research ability
Will take ownership of issues and follow through to ensure issues are resolved in a timely and accurate manner.
Skills:
- Attention to Detail
- Critical Thinking
- Data Collection and Entry
- Recording/Organizing Information
- Research
- Fraud Management
- Interpret Relevant Laws, Rules, and Regulations
- Problem Solving
- Quality Assurance
- Risk Management
- Adaptability
- Customer and Client Focus
- Prioritization
- Result Orientation
- Written Communications
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