Your key responsibilities
- Contribute in conceptualization, planning, and execution of programs, ensuring alignment with strategic objectives.
- Support the implementation of digital initiatives and strategies to improve business processes, enhance customer experience, and drive innovation.
- Utilize data analytics tools and techniques to evaluate operational data, discern trends, and formulate actionable insights.
- Assist in the analysis of business processes and identification of opportunities for improvement through digital solutions.
- Build and maintain robust relationships with both internal and external stakeholders, ensuring clear communication of program objectives and developments.
- Prepare detailed reports and presentations for the leadership team
- Work collaboratively with cross-functional teams across GDS India centres for the smooth execution of programs and initiatives.
- Stay informed about emerging digital trends and technologies that could benefit the organization
- Support the creation of user guides, FAQs, and training materials and help manage project timelines, resources, and deliverables.
Skills and attributes for success
- Exceptional documentation skills, with a proven ability to create comprehensive reports and collateral materials.
- Strong interpersonal skills coupled with outstanding analytical capabilities.
- Collaborate with cross-functional teams to facilitate the adoption of digital technologies and methodologies.
- Proficiency in data analytics
- Proficiency in Microsoft Office suite, including Word, PowerPoint, and Excel
To qualify for the role, you must have
- Bachelor’s degree in any stream. Post graduate qualification in Business management will be preferred
- 2-4 years of relevant experience in operations, program management, or a related area, preferably within the business environment.
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