Client Interaction: Talk to our current and prospective customers on the phone, chat, email and SMS to nurture and prepare customers for a vehicle purchase. We want customers to feel comfortable and excited about joining the Tesla family.
Follow-up: Receive & qualify inbound leads. The purpose is to assess the prospect's needs, qualify the opportunity, and schedule the test drive experience
Inspiration: Influence customer purchases of Tesla Vehicles by aiding a “buy in” to the Tesla brand, including company mission, business model and no stress educational approach to sales
Development and maintenance of a sales pipeline. Achieve both personal and group monthly metric targets in conjunction with the field Sales teams.
Plan: to maximize and leverage phone time, including pre-call planning, adhering to activity metrics, and call structure and control for opportunity qualification and objection handling
Provide feedback and recommendations on communication efforts based on direct experiences with potential clients
Participate in company meetings and customer events
Master industry trends and best practices, including utilization of new technology and web resources
What You’ll Bring
Be a team player. We want teammates with a proactive, never-fail attitude in the face of adversity, ambiguous situations and a lack of managerial oversight. You should have the ability to work and motivate yourself independently while also working with teammates for the greater good of the team and company.
Self-motivated & passionate with ability to work effectively in a highly automated & collaborative sales environment
Strong relationship management skills and the ability to explain complex technical concepts
Proven track record to meet or exceed targets and goals