IBM IBM Customer Success Manager_Apptio 

Japan, Tokyo 

703898398

[Job Description]You will be an experienced advisor to clients in the operation of software for Enterprise. Must be self-driven with an entrepreneurial spirit and have the passion and energy to work in a fast-paced environment. You must have the experience and confidence to deliver strategy and roadmap presentations to executives. You must also have the technical ability to work directly on solutions to establish and maintain your position as a “trusted advisor” to multiple tiers of customers. Ultimately, the successful candidate will be expected to help customers demonstrate their value by facilitating the use and adoption of the TBM applications they have purchased.

Required Technical and Professional Expertise

– Bachelor’s degree or equivalent experience
– 2+ years in a client relationship role managing multiple clients within a portfolio