EY Mobility Process Automation Lead 

India, Kerala, Kochi 

701328758

Job Summary:

The Mobility Virtual Talent Hub (VTH) team requires a Supervising Associate resource that supports the further enhancement of Global Mobility’s processes optimizing its service delivery and operations. The successful candidate will:

• Maintain and enhance established process automations,
• Support the team's upskilling with on-the-job training relating to established solutions, and Coach and mentor potential team members to enhance their technical know-how
• Be involved in end-to-end process deployments, i.e., contribute to the design and development of solution prototypes, participate in user acceptance testing before go-live and drive post deployment stabilization.
• Manage stakeholder engagement and relationship.
• This role is integral to our commitment to continuous improvement to drive operational excellence especially with regard to the strategic use of technology. In this regard proficiency in the Power Platform (i.e., Power Apps, Automate, BI, Query, Pivot) in addition to the Microsoft suite of tools (i.e., Outlook, Teams, Office 365, MS MSQL) is crucial in order to drive automation and seamless integration of mobility processes.

Purpose of the Job:

• Lead the maintenance, creation, implementation, and support of existing low code/no code solutions, such as Power Apps, for in-house process enhancements and support tools.
• Design and manage workflows using Power Automate/Power Apps and SharePoint sites, ensuring efficient process automation.
• Collaborate with Mobility and Digital Talent stakeholders to co-design and manage internal reporting systems, ensuring the automated creation and timely delivery of operational, governance, and data integrity reports as well as bespoke dashboards.
• Support the testing and deployment of new features within our existing tools, e.g., the Global Mobility Tool (AssignmentPro), to fully leverage our capabilities.
• Ensure documentation of all technology solutions embedded in the end-to-end process delivery.
• Support the Mobility team in broadening their skills through training on the job activities, starting from operating/maintaining established solutions to proactively suggesting/pursuing further automation opportunities.
• Mentor and provide direction to junior team members, fostering a collaborative and supportive environment that encourages knowledge sharing and professional growth.
• Ensure that project and initiative deliverables are met on time and manage stakeholder expectations throughout the process, addressing any roadblocks or challenges promptly.

Knowledge and Skills Requirements:

• Advanced proficiency in SQL, Power BI, and the Microsoft Power Platform (Power Automate, Power Apps, Power BI) and SharePoint.
• Strong analytical skills with a process-oriented mindset and a proven track record of process optimization and innovation.
• Superb organizational and communication abilities, with the capability to work independently in a dynamic environment.
• Proactive approach to problem-solving,
• Ability work across diverse teams and time zones and adapt to new challenges, ensuring the continuous improvement of our processes and technology solutions.
• Exceptional communication skills, with the ability to articulate ideas clearly and interact effectively with all levels of the organization.
• First experiences in guiding and mentoring junior team members.
• Proficiency in Power Automate, Power Apps, Power BI, and SharePoint
• Fluent in English

Other Requirements:

• Due to global nature of the role, willingness to work flexibly to manage deadlines and team objectives may be required.
• Ability and willingness to adjust to new and changing priorities based on business requirements.
• A willingness to share and document knowledge and best practices within the team, contributing to a culture of continuous learning and improvement.
• Have a continuous growth and learning mindset with a willingness leverage the library of firmwide courses and badges available online (to all employees).

Education:

• Educated to degree level is required.

Experience:

• 5+ years relevant experience with an overall of 8+ years of expereince
• International experience either during studies or work related (preferred, not required)

Certification Requirements:

• Professional certifications and/or master’s studies in a related discipline is preferred, not required.
• Active membership to related professional bodies or industry groups is preferred, not required.

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