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Microsoft Technical Program Manager – Copilot Memory Personalization 
Taiwan, Taoyuan City 
700925848

16.10.2025
Microsoft AI (MAI) is seeking an experienced Technical Program Manager to help build Copilot memory and personalization - AI that remembers, evolves, and grows with each user. You’ll work in a highly collaborative, fast-paced environment to develop systems that deepen memory with every interaction, personalize experiences to reflect each user’s unique style and goals, and make interactions feel more like working with a trusted partner than using a tool.
By applying to this role based in U.S. Mountain View, CA, you are required to be local to one of these areas and be in office 4 days a week.
Responsibilities
  • Program Ownership & Execution : Drive end-to-end program management for Copilot Memory & Personalization initiatives, including planning, execution, risk tracking, and delivery.
  • Cross-Functional Alignment : Partner with engineering, product, privacy/compliance, and design teams to align on program goals, milestones, and deliverables. Ensure dependencies are well-managed and blockers are removed quickly.
  • Roadmap & Planning: Own program roadmaps for Memory and Personalization, ensuring priorities are clear, aligned with company goals, and sequenced for maximum impact. Lead cycle and release planning processes.
  • Evaluation & Metrics : Define success criteria and evaluation frameworks in collaboration with engineering and data science. Track progress with dashboards and metrics (e.g., memory coverage, latency, compliance readiness).
  • Privacy & Compliance Readiness : Partner closely with stakeholders to ensure all Memory & Personalization features meet regulatory and compliance requirements (e.g., opt-out flows, data-type tagging, and DSA obligations).
  • Process & Efficiency : Improve execution efficiency by driving consistent processes for experiment tracking, flighting, and quality evaluation across squads. Identify gaps and propose solutions.
Required/minimum qualifications
  • Bachelor's Degree AND 4 years' experience in engineering, product/technical program management, data analysis, or product development
  • OR equivalent experience.
  • 2 years of experience managing cross-functional and/or cross-team projects.
  • 2 years of experience leading AI-focused products or programs.
Preferred qualifications
  • Bachelor's Degree AND 6 years' experience in engineering, product/technical program management, data analysis, or product development
  • OR equivalent experience.
  • 6 years of experience managing cross-functional and/or cross-team projects.
  • 1 year(s) of experience reading and/or writing code (e.g., sample documentation, product demos).
  • Prior exposure to Large Language Models (LLMs), evaluation, or human-in-the-loop systems.
  • Experience working in a startup like environment.
Technical Program Management IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year.
Technical Program Management IC5 - The typical base pay range for this role across the U.S. is USD $139,900 - $274,800 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: