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Red hat Sales Operations Support Intern 
Brazil, São Paulo, São Paulo 
700545096

26.06.2024

What you will do

  • Support LATAM reporting and analytics team

  • Update and process data in our recurrent reports

  • Maintain and enhance the existing reports

  • Support the weekly forecast process

  • Build reports and dashboards in CRM (RHSC)

  • Analyze continuously the existing processes and systems

  • Create new, and improve processes using our technology

  • Analyze business practices

  • Support the Business Operations Analysts in the CRM (RHSC)

  • Oversee monthly and quarterly processes including data manipulation and reconciliations

  • Communicate closely with other functional areas, including Finance, Partner Ecosystem, Marketing, Sales and Services teams

  • Investigate ways to improve reportings and processes

  • Track the team's open tasks, and following them up with the Business Operations Analysts

What you will bring

  • Bachelor's degree ongoing, preferably in economics, statistics, mathematics, engineering, business administration, or a related field, with graduation at least in 2026

  • Background using Sales Cloud or other customer relationship management tools (CRM) or Office systems (spreadsheet, word, and presentations tools)

  • Excellent spreadsheet (Google Sheets, Excel, LibreCalc), and presentation management

  • Excellent communication and interpersonal skills; demonstrated experience communicating value, progress, and status of sales business to required stakeholders and different audiences

  • Great interpersonal skills with the ability to work as part of a team, while demonstrating flexibility, accountability, and initiative

  • Effective written and verbal communication skills in in Portuguese and English; Spanish language is a plus

  • Knowledge in SQL, Python, VBA is desirable