What You'll Do:
- Build : Develop membership lifecycle strategies, with a focus on pricing and business development, and then execute these strategies end-to-end to maximize membership growth
- Project Manage : Proactively scope and lead multiple projects; take accountability for project outcomes, ensure delivery on project critical metrics, & keep others informed of progress
- Analyze : Dig into sophisticated data and aggregate insights to drive key business decisions and shape roadmaps with cross-functional partners
- Report : Define critical metrics for tracking Membership performance and develop dashboards to track performance; report findings to cross-functional teams and senior leadership to define long-term strategy and decision-making
- Collaborate : Work cross-functionally with other Operations teams (Global Membership and Marketplace), Marketing, CRM/Performance Marketing, Product, Engineering, and Strategy & Planning to develop and execute membership efforts
Basic Qualifications:
- 4+ years' of professional work experience in a related field such as operations, marketing analytics, consulting, technology, strategy, or analytics
- SQL proficiency
- Excel/Google Sheets proficiency
- Bachelor's degree
Preferred Qualifications:
- Ability to thrive in a fast-paced and cross-functional environment
- Experience problem-solving and proposing unique solutions to complex issues
- Proven ability to balance multiple critical tasks and to consistently deliver against hard deadlines
- Strong communication and presentation skills, including experience presenting data & insights to a sophisticated audience
- Strong collaboration skills - building deep, trust-based relationships with territory and cross functional teams
- Strong business judgment and critical thinking skills with the ability to use data to quickly develop strategies and make decisions
For New York, NY-based roles: The base salary range for this role is USD$124,000 per year - USD$137,500 per year.
For San Francisco, CA-based roles: The base salary range for this role is USD$124,000 per year - USD$137,500 per year.