Bank Of America Operations Analyst- GWIM Credit 

United States, North Carolina, Charlotte 

695476240

Job Description:

Job Description

Job Description:

This job is responsible for analyzing the day-to-day issues, researching, and providing resolution for various issues identified within a business unit. Key responsibilities include supporting defined procedures, routine analytics, and creating reports and completing exception processing.

Responsibilities:

• Loan system account reconciliation
• Day-to-day analysis, research and resolution of varied problems
• Performing limited variance analysis at the request of finance partners
• Posting of transactions to customer accounts
• Monitoring and clearing items rejected from systems and automated processes
• Performing maintenance to customer accounts
• Preparing and processing general ledger entries
• Monitoring ticklers and taking appropriate action
• Inputting and balancing batch work to the loan system
• Provide specialized processing support
• Answering ACD line to assist the line partners with issues and providing prompt service for resolution.
• May assist in designing, documenting, implementing, and monitoring of newproducts/processes
• Provides guidance to associates within own unit regarding procedural, technical and/or operational changes

Desired Skills:

• Understanding of credit structures, documentation and loan accounting principles
• Monitoring, Surveillance, and Testing
• Process Performance Management
• Business Analytics
• Reporting
• Data Management
• Policies, Procedures, and Guidelines Management
• Process Design

Skills:

• Attention to Detail
• Customer and Client Focus
• Research
• Adaptability

1st shift (United States of America)