Citi Group Process Review Analyst VP 

United States, Florida, Jacksonville 

69536744

• Cultivate and support a sustainable and repeatable control environment by continuing to improve identified opportunities with focus on automation;
• Identify and immediately escalate control gaps; ensure findings are applied consistently across all Branded Cards functions;
• Drive issues management to ensure consistency across preventative controls and sharing of information across Business Partners; and
• Manage the control model, ensuring review of all “new” initiatives in the appropriate governance forums.

Responsibilities:

• Manage, create, define, enhance and execute controls through the Managers Control Assessment (MCA) demonstrate oversight within the 1st line of defense.
• Support Issues Management process, work with business teams to ensure self-identified issues meet IBAM (Issues Being Addressed by Management) criteria. Where needed create and implement controls and monitoring. Ensure business is on track to provide evidence of sustainability to align with milestone due dates.
• Support all governance routines, including planning and preparation sessions with business, consulting on Control guidelines and presentation documentation, and remediation on plan design. Support communications with Legal and Compliance, including regulatory and policy updates that may affect businesses.
• Support 2nd and 3rd lines of defense planning/prep sessions, remediation plans, and formal responses.
• Contributes to the development, maintenance and implementation of standards and strategies to strengthen and enhance the control environment
• Has the ability to operate with a limited level of direct supervision.
• Execute with excellence and can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6+ years Credit Cards experience in financial services with a demonstrated understanding of the control framework
• Management /Leadership experience
• Balanced blend of analytical skills, problem solving, reporting and communication skills
• Advanced organizational skills including attention to detail, multi-tasking and following up
• Strong judgment and critical thinking skills
• Excellent writing and presentation skills
• Detail oriented, with proven ability to question and identify opportunities within existing processes and business practices by leveraging previous experiences and knowledge of the business
• Self-motivated with a passion for establishing and maintaining a culture of control within the business.
• Experience working collaboratively across various areas of the organization and presenting to senior management
• Pragmatic problem -solver, forward thinker with independent thought

Education:

• Bachelor’s/University degree or equivalent experience

Anticipated Posting Close Date:

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