Amazon Support Engineer IV Benefits Experience & Technology BXT 

United States, Virginia 

695128019

As a member of the BXT Support Tools and Automation (STA) team, you will work to build tools to help improve our benefits administration process that will look to make the benefits experience more seamless for Amazonians.

- 3+ years of software development, or 3+ years of technical support experience
- Experience troubleshooting and debugging technical systems
- Experience troubleshooting and documenting findings
- Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent work experience
- Knowledge of AWS based technologies
- Demonstrable understanding of web services, data systems, technical workflows, and software development lifecycle
- Experience with log aggregation tools for troubleshooting enterprise-level cloud applications

- 4+ years of software development, or 4+ years of technical support experience
- Knowledge of distributed applications/enterprise applications
- Experience using AWS tools, including AWS CloudWatch, AWS S3, AWS DynamoDB, and AWS Lambda
- Experience supporting large-scale enterprise applications (whether internal or external facing)
- 2+ years of experience writing SQL queries, scripts in programming languages such as Java, Python, etc.