Establishes and oversees the application of operational risk policy documents, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks in the Human Capital Risk space
Independently assesses risks and drives actions to address the root causes that persistently lead to operational risk and compliance risk losses by challenging both historical and proposed practices
Works with colleagues in other areas of Risk Management, Finance, Compliance/Control and the Businesses to assure appropriate management of both Operational Risk Management and Independent Compliance Risk Management processes
Facilitates accurate and appropriate reporting of operational and compliance risks to senior management and the Board of Directors
Promotes the use of risk indicators
Supports corporate initiatives, including those related to Compliance Risk
Drives the strategic direction of Operational Risk Management for the Human Capital Risk coverage group, working with colleagues around the globe to: - Identify emerging operational risks in the context of the current economic, regulatory and business environment and assure that measures are being taken to mitigate these risks - Analyze operational and compliance risk data (typically losses, metrics or assessment results) to identify areas of excessive risk and to ensure that mitigation efforts are having the desired effect(s) - Investigate causes for metrics that are deviating from trends and escalate situations that pose excessive risk(s) - Identify root causes of Human Capital risk-related internal losses and ensure actions are taken to reduce the risk of loss from similar causes
Upholds the Operational Risk Policy as well as the Compliance Risk Management Policy
Provides Human Capital Risk oversight to assure policy and regulatory compliance
Interfaces with Regulators on related Operational and Compliance Risk matters
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards
Additional duties as assigned
Qualifications:
Experience in the coverage of Operational Risk in a financial services firm, regulatory organization, legal/consulting firm, or a combination thereof
Knowledge of multiple risk disciplines (Compliance, Operational, AML, technology risk) a plus
Subject matter expertise in Human Capital Risk
Experience in understanding and applying the Operational Risk Framework of a large organization
Experience and current knowledge of interpretation and application of all related laws, regulations, and directives
Demonstrated ability to drive enhancements to risk governance, risk assessments, and reporting
Strong influencer with a focus on building relationships while remaining independent and retaining the ability to challenge effectively
Demonstrated analytical ability; asks insightful questions, breaks analytical challenges into workable components and draws meaningful conclusions. Well versed in breaking down complex matters into core issues and root causes that can be more readily addressed
Proficient in developing new ideas to mitigate risk and improve current processes
Prioritizes high impact potential problems effectively
Consistently reads different situations accurately and takes appropriate action to gain senior colleague commitment
Advanced Leadership skills - operates as a leader, with an understanding and appreciation for diverse backgrounds