As Manager, Renewals you will be leading and owning risk for all regions (EMEA, APAC) outside of NAMER.
What You’ll Do
- Lead, mentor, and motivate a team of renewal managers. Provide the team with tactical and strategic guidance to ensure delivery of exceptional service and retention strategies to customers in your region.
- Achieve or exceed quarterly revenue goals, tied to retention, growth and term extension of existing customer contracts.
- Maintain and report an accurate weekly forecast of renewals within region while collaborating with sales peers.
- Work with sales leaders to drive sales through optimizing processes, training of team, and development of a culture of collaboration, learning, and success.
- Identify and activate strategies to proactively reduce renewal risk within region.
- Collaborate effectively cross functionality with key teams including Deal Desk, Legal and Operations.
- Act as an escalation point for team around at risk or complex deals.
What You’ll Bring
- 7+ years of experience as a renewal manager, account manager, customer success manager or related customer facing revenue focused role.
- 3+ years of experience managing revenue focused role.
- Proven track record of mentoring and managing high-performing revenue teams.
- Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
- Deep understanding of Security SaaS offerings and pricing models and ability to learn Wiz's offerings and pricing with agility.
