מציאת משרת הייטק בחברות הטובות ביותר מעולם לא הייתה קלה יותר
Job Description:
Job Description:
Working independently, maintains/enhances relationships with existing clients. Ensures client satisfaction through periodic client meetings and discussions covering service levels, plan utilization, product offerings, and investment performance. Works closely with sales, plan administration, and operations staff, Participates in Final Presentations. Resolves the most complex problems and is assigned larger and more complex clients. Has a thorough understanding of client's requirements. The position is responsible for managing profitability, cross selling appropriate solutions, assisting portfolio strategist on decision makers and marketing new strategic solutions to the client.
Ensures client satisfaction through periodic client meetings and discussions covering service levels, plan utilization, product offerings, and investment performance. Works closely with sales, plan administration, and operations staff and participates in finals presentations. Resolves complex problems and has a thorough understanding of client's requirements.
Key responsibilities include formulating client centric business plans such as service reviews, retention strategies, broadening and deepening relationships, maintaining high levels of satisfaction, and driving revenue. Job expectations include communicating directly with clients through strong interpersonal and effective communication skills
Responsibilities:
Formulating client centric business plans including service reviews and retention strategies
Creating and maintaining a high level of personal contact with clients
Creating and maintaining a high level of client satisfaction as measured by both internal and 3rd party benchmarks
Effectively managing P&L's for their book of business
Broadening and deepening relationships
Requirements:
5-10 years of Health Benefits experience, preferably in a client-facing role
Thorough understanding of the Health Benefits industry, as well as the competitive landscape that shape them
Excellent interpersonal and communication skills
Ability to travel up to 25% of the time
Skills:
Bachelor’s degree strongly preferred or equivalent experience.
Thorough understanding of the Health Benefits industry, as well as the competitive landscape that shape them
Ability to manage complex projects and work with a cross-functional team
Strong leadership traits as the CRM is a visible leader internally. While a CRM does not have any direct report responsibility, they need to move others to action by planning, motivating, organizing and directing the work being done.
Ability to be conceptual, able to recognize problems from few or subtle clues, and be innately comfortable with complex issue resolution
Client Management
Oral Communications
Problem Solving
Stakeholder Management
Benchmarking
Customer Experience Improvement
Customer and Client Focus
Strategic Thinking
High School Diploma / GED / Secondary School or equivalent
1st shift (United States of America)משרות נוספות שיכולות לעניין אותך