EY Junior Risk Management Support Analyst German 

Poland, Lower Silesian Voivodeship 

690473530

Your key responsibilities

• Handle client queries via phone/Teams
• Effectively escalate essential matters
• Manage tasks and activities in a timely manner and be responsible for specific outcomes
• Plan and organize your own work and keep others informed of status and activities
• React quickly to new circumstances presenting proactive approach
• Stay up to date with the firm’s latest policies, processes and tools
• Stay connected with the business and functional experts
• Self-educate and seeks additional knowledge

Skills and attributes for success

• Professional approach, demonstrating tact and diplomacy.
• Strong communication and partnering skills with people of all levels of the firm.
• Ability to view issues through the client serving teams’ lens.
• Excellent listening and questioning skills.
• Good teamwork skills.

To qualify for the role, you must have

• Fluent English (C1) and very good German (min. B2)
• Problem solving and analytical skills
• Technical skills: efficiency with MS Office Tools (Excel, Word, Power Point etc.)

Ideally, you’ll also have

• 1-2 years of customer service experience
• Good German (B1/B2)

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across ten locations – Argentina, China, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

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