Job Responsibilities
- Oversee and manage a digital product portfolio, including project intake, assessment, resourcing, execution, tracking, and team capacity.
- Partner closely with Design Lead, Product Owners, Tech Leads, and Scrum Masters on execution, delivery, and reporting.
- Facilitate cross-impacting project discussions with multiple design teams and stakeholders.
- Collaborate with Digital Design, Product, and Line-of-Business teams to understand business demand, capacity planning, and guide project execution.
- Track projects to ensure milestones are met, status is documented, and reports are produced as needed; serve as overall traffic manager.
- Partner with Digital and other teams to drive concept readiness and artifact quality.
- Consult with design teams to develop clear plans, including size, scope, sequence, and next steps for design activities.
- Serve as a single point of contact for project status and issue management.
- Ensure all deliverables are clearly specified, scoped, and agreed upon between client and internal teams.
- Ensure project teams understand requirements and adhere to company standards.
- Champion ongoing firm-wide and design team process improvements.
Required Qualifications, Capabilities, and Skills
- 3+ years of project/program management experience with digital design or marketing teams.
- Understanding of product development lifecycle at scale.
- Understanding of Waterfall and Agile project methodologies.
- Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint), SharePoint, and Confluence.
- Demonstrated effectiveness in developing plans, prioritizing activities, and driving execution.
- Excellent written and verbal communication skills, with the ability to present complex information clearly and handle sensitive information.
- Strong organizational skills with experience coordinating multiple work streams, proactive and independent, adaptable to changing business needs.
Preferred Qualifications, Capabilities, and Skills
- Experience at both a design studio and a large corporate environment.
- Experience or familiarity with Atlassian/JIRA software tools and Monday.com.
- Strong project management skills.
- Excellent communication and interpersonal skills with stakeholders.
- Passionate about customer-centric design.