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Mobileye Customer Success Manager Israel, Tel Aviv District, Tel Aviv-Yafo 689582454
09.07.2024
What your job will look like:
- Supporting customers projects from kickoff until vehicle production - full cycle
- Work closely with our production team on active projects ensuring all activities are commercially covered
- Collaborate with team members in Sales, Operations, Finance, production and Mobileye's clients to ensure flawless customer service
- Generating quotations for customers, supporting "CRs" (change request) including cost evaluation and payment monitoring
- Coordinate with the logistics and finance departments to ensure smooth order fulfillment and billing
- Serve as a point of contact for customers, addressing inquiries, escalations and resolving issues promptly
- Collaborating with customers and production teams to ensure timely project execution
- Analyze sales data to identify trends, opportunities, and areas for improvement
- Maintain accurate sales records and generate regular sales reports for management
- Identify inefficiencies in sales processes and suggest improvements
- Administrative tasks
All you need is
- Bachelor’s degree in Business Administration, Marketing, or a related field
- At least 3 years of experience from similar role
- Excellent verbal and written communication skills in English - for interacting with customers and internal teams
- Good Computer skills
- Strong organizational and time-management skills
- Knowledge with Salesforce and Net Suite - an advantage
- Responsible and diligent
- Strong work ethic
- Good Interpersonal skills
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