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NICE Cloud Services & Infrastructure Director 
Israel, Center District, Raanana 
687512295

02.04.2024

What you’ll be doing:

  • support technology-enabled business strategies and operations to drive increased agility, scalability, and improve service quality of the technology operations, infrastructure and cloud services.
  • Collaborate and engage with cross-functional teams to champion and drive support for the purpose of ensuring delivery of IT services
  • planning, coordinating and directing the functions of the Infrastructure and Cloud Services unit
  • Coordinates and identifies architecture and design of scalable and cost-effective infrastructure, and management solutions
  • Manages the Cloud and Compute Infrastructure budget and Project Portfolio
  • Develops, manages, and reports Key Performance Indicators (KPI’s) for departmental activities
  • Researches emerging technology for the purpose of being knowledgeable on trends, recommending acquisitions for improving efficiencies and reducing costs to the assigned manager.
  • Lead global teams of experts to maintain, develop, and implement corporate services, applications, and platforms in the areas of System, Network, Security Operations, SW Labs, Cloud services and more, from 1stlevel support of monitoring, and helpdesk operations, through second level support of infra services, all the way to 3rdlevel support of engineering and architecting solutions
  • An active member of the IT leadership team, take an integral part in setting the long and short term strategies

What you’ll need:

  • in Computer Science/Software Engineering or equivalent
  • Experience managing global teams of ~90 employees
  • Creative mindset, problem solver, service oriented, strong business understanding
  • Deep experience with network assets, compute & storage, various OS, virtualization platforms, backup solutions, identity management in a multi domain environment,
  • Extensive experience with cloud architecture, platforms, and tools
  • Strong verbal and written English skills, and experience in working with executives globally
  • Experience with M&As