About the Role:
The Clinical Specialist position requires someone with a strong clinical aptitude that can work in a teamenvironment to support Territory Managers by covering Prosthetic Urology procedures in the Operating Room and Physician Clinics. In addition, he/she must build relationships and gain the trust of key physicians and operating room staff.
Your Responsibilities will include:
- Serve as primary resource for clinical support in the areas of case coverage, basic troubleshooting, specialty product usage and customer training.
- Attend cases in customer accounts and advise physicians on clinical attributes / techniques associated with our products.
- Educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using a wide variety of formats and platforms.
- Respond to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel to develop optimal solutions.
- Ensure timely collection, reporting of all required medical documentation pertaining to our procedural device operation.
- Fully support the Quality Policy by building quality into all aspects of and by maintaining compliance to all quality requirements
Minimum Qualifications
- Bachelor’s Degree preferred or Nursing Degree
- Outside sales experience preferred
- Patient care experience preferred (medical technician, medical assistant, nurse, nurse assistant, physical or occupational therapist or assistant, assisted living care provider)
- Attitude & Enthusiasm: Must have a positive, "can do" attitude.
- Communication: Be able to communicate clearly and effectively.
- Dependability/Perseverance: always willing to go the extra mile to complete projects on schedule.
- Flexibility: Can accept change and is flexible toward change. Have the ability to redirect work and priorities to be in alignment with the strategic corporate goals. Counted on to achieve objectives and be flexible to take on other tasks when required.
- Judgment: Be able to make sound judgments and escalate when in doubt.
- Planning/Scheduling: Handle multiple projects and priorities in order to meet required deadlines. Ability to plan ahead and foresee company needs.
- Professionalism: adhere to a high level of professionalism by demonstrating ethical behavior.
- Teamwork: work with others in contributing to the overall success of the company.
Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement/ The foal of the drug testing is to increase workplace safety in compliance with the applicable law.
Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.