Capital One Senior Manager Salesforce Solutions Architect 

United States, Virginia, Richmond 

686607176

As a Capital One Solutions Architect, you’ll have the opportunity to be on the forefront of driving transformations within Capital One Software. In this role, you will provide technical leadership for designing and implementing Salesforce and Integrated application solutions which span across Capital One Software.

Primary Responsibilities:

Architecture & Design

• Own the end-to-end Salesforce architectural strategy across Sales, Service, Revenue Cloud, Marketing, and AI/Einstein use cases.

• Define data models, integration patterns, API frameworks, and governance standards to ensure a scalable, secure, and future-proof platform.

• Balance innovation with technical debt management, ensuring sustainable delivery.

Leadership & Collaboration

• Lead and mentor Salesforce developers and admins, instilling best practices in coding, design patterns, and DevOps.

• Partner with Product Management to translate business requirements into robust Salesforce solutions.

• Act as a bridge between RevTech, Platform, and System Integrators, ensuring architectural consistency.

Delivery & Governance

• Establish and enforce architectural guardrails across multiple Salesforce orgs and connected platforms (GitHub, OnePipeline, Data Lakes, MDM, AI/ML).

• Oversee CI/CD practices and automated testing strategies for Salesforce releases.

• Ensure compliance with security, data privacy, and audit requirements.

Innovation & Future Readiness

• Drive adoption of AI/Einstein, predictive analytics, and RevTech integrations (e.g., Gong, Crossbeam, HG Insights, ZoomInfo).

• Identify opportunities to enhance customer experiences and revenue outcomes through technology.

• Stay ahead of Salesforce ecosystem advancements and emerging technologies.

The successful candidate will:

• Effectively communicate and build relationships to interact, inform, influence and communicate with key stakeholders at all levels across the company

• Exhibit mastery of facilitation and influence across teams, departments and divisions

• Enjoy the camaraderie, debates, and learning that comes from working with a team of passionate technologists

• See the impact of near term and long term choices, and are great at explaining it

• Possess excellent organizational skills and ability to multitask, while quickly shifting context and priorities

• Have a proven track record for leading and enabling technology, architecture and software engineering activities at enterprise scale

• Be self-motivated and display an unwavering responsibility to deliver high quality results and commitments

• Possess a keen attention to detail and a passion for Architecture, Software Engineering, Technology and Customer Experience

• Have an intellectual curiosity and interest to maintain and acquire new business, technology and architecture skills

• Have a background in implementing AI/Einstein features and integrating third-party RevTech tools.

• Ability to balance strategic architecture vision with hands-on technical delivery.

• Possess strong communication skills with both technical and non-technical audiences.

• Experience managing relationships with system integrators and platform teams.

• Have a proven track record of influencing product roadmaps and aligning technology with business outcomes.

Basic Qualifications:

• At least 8 years experience with Salesforce (Sales Cloud, Service Cloud, Revenue Cloud, Experience Cloud)

• At least 3 years of experience in an architectural leadership role

• At least 4 years of experience designing multi-cloud data models and scalable integrations (REST, SOAP, Mulesoft, Kafka, Snowflake, Databricks, etc.).

• At least 3 years of experience with CI/CD pipelines (GitHub, OnePipeline, Copado/Flosum)

• ADM 201- Salesforce Certified Administrator, Salesforce Certified Sales Cloud Consultant, or Salesforce Certified Service Cloud Consultant certification

Preferred Qualifications:

• 5+ years experience in enterprise data architecture, API management, and identity/security (SSO, OAuth, etc.).

• Strong knowledge of APEX, Lightning Web Components, Flows, and SOQL

• At least one additional Salesforce certification: Salesforce Certified Technical Architect (CTA) , Salesforce Application Architect / System Architect, or Salesforce Revenue Cloud Specialist

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.