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NetApp Business Process Lead - Partner/Channel United States, Oregon 686356181
- Process Transformation:
- Technology Enablement: Act as a conduit between business and IT, translating business requirements into actionable technical solutions within Salesforce and other systems.
- Stakeholder Management: Collaborate with cross-functional teams, including Sales, Partner Operations, Finance, and IT, to define and document business processes and ensure they meet the needs of all stakeholders.
- Salesforce Management: Oversee the business aspects of our highly customized Salesforce environment, ensuring it supports our partner and channel operations effectively.
- Agile Collaboration: Work closely with IT and development teams in an agile environment to ensure successful implementation of process improvements.
- Data-Driven Decision Making: Analyze business processes and metrics to identify areas for improvement and make data-driven recommendations.
- Partner and Channel Focus: Serve as the business analyst for partner and channel teams, understanding their unique needs and ensuring that our processes and systems support their success.
Experience: 10+ years of experience in business process analysis, with a strong focus on partner and channel operations such as, opportunity management, deal registration, incentive registration, channel / partner programs ,partner relationship management, partner lead distribution.
Salesforce Expertise: Deep understanding of Salesforce Sales Cloud and Partner Relationship Management (PRM) systems, with a proven track record of managing business processes within these platforms.
Process Knowledge: Strong knowledge of Go-to-Market (GTM) processes, sales operations, and channel/partner management.
Agile Methodology: Experience working in an agile development environment, collaborating with IT and business teams to implement solutions.
Communication Skills: Excellent written and verbal communication skills, with the ability to engage and influence stakeholders at all levels of the organization.
Analytical Mindset: Ability to analyze complex business processes and data to make informed recommendations.
Education: Bachelor’s degree in Business, Information Systems, or a related field. Advanced degree or relevant certifications (e.g., Salesforce Administrator, Lean Six Sigma) is a plus.
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