Ebay Collections Late Stage Manager 

Ireland, Dublin 

686213923

What you will accomplish:

• Lead the day-to-day operations of our Europe & HIPO vendor collaborators, ensuring strong delivery against liquidation, cure rate, and customer experience targets.

• Translate global recovery goals into tailored regional strategies while expanding coverage into new European markets.

• Supervise governance and compliance, ensuring adherence to GDPR and local collections regulations in partnership with Legal and Risk teams.

• Identify root-cause performance issues through weekly reviews and drive sustainable improvements via monthly and quarterly business reviews.

• Partner closely with global colleagues in APAC to share standard processes and maintain cross-regional coverage and alignment.

• Influence long-term transformation through data-driven insights, process optimizations, and advocacy for modern tools such as AI and automation.

What you will bring:

• 5+ years of experience in vendor management, collections, or financial operations, ideally across European and/or HIPO markets.

• Strong knowledge of European regulatory frameworks affecting collections operations (e.g., GDPR, consumer protection regulations).

• High analytical proficiency with experience using BI tools (Tableau preferred) to interpret large datasets and support decision-making.

• Excellent communication skills, with the ability to convert complex regional insights into clear narratives for leadership and partners.

• Proven track record to work independently across multiple time zones while navigating diverse cultural and operational environments.

• Fluency in English required; proficiency in additional European languages (e.g., German, French, Italian, Spanish) is a plus.