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Responsibilities:
Provides oversight and strategic direction for Fraud Risk Management
This Fraud Risk Sr Group Manager role will have ownership of Procedural Quality, Process Integration, and Escalations for US Branded Cards, Citi Retail Services, Retail Bank and Wealth Fraud Operations.
Develops a plan Fraud Risk Management.
Assists Risk & Control Heads to manage their staff including training and career development plans and to ensure high morale among prevention, detection and recovery staff.
Assists development of and deliver fraud training and training modules, for staff and unit heads on Fraud Risk Management awareness
Represents the fraud function with Functional Executives to ensure appropriate levels of investment are made in controls, in relation to functional strategic direction and emerging threats.
Conducts business reviews monthly and quarterly
Raises the level of fraud awareness among Risk & Control teams and other functional related staff.
Develops, implements and analyzes MIS reports and facilitates the needs of authorization and fraud management.
Provides counsel on fraud cases and fraud management related policies, ensuring an autonomous review of policy compliance takes place annually.
Supports QA reviews of the functional risk units
Works with the business to ensure procedures for thorough fraud risk assessment.
Performs other duties and functions as assigned
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Qualifications:
15+ years relevant experience on providing Fraud oversight across businesses in compliance with regulations and internal procedures
Experience with project management including different various parties (Business-Region-Global-Ops etc..)
Deep knowledge of risk management and credit cycle management
Experience of presenting ideas and thoughts to senior management
Education:
Bachelor’s/University degree, Master’s degree preferred and managerial experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Anticipated Posting Close Date:
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