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GE HealthCare Biomedical Technician - Northern 
United States, Virginia 
684691079

22.09.2024
Responsibilities:
  • Evaluate complex, customer biomedical equipment issues, and implement appropriate repairs.

  • Perform planned maintenance (PM), safety and environmental inspections, and maintain effective customer relations.

  • Follow and guide others as needed regarding appropriate GE policies, procedures, hospital protocol, and complete necessary documentation.

  • Effectively communicate and partner with teammates and colleagues.

  • Establish and engage in proactive daily communications with customers, to ensure resolution and proper follow

  • up, leading to customer satisfaction.

  • Implement GE/customer facility contract, supporting business goals and objectives.

  • Lead, instruct, and assist technicians on basic and complex repairs and resolution.

  • Work as a member of local team to provide efficient service delivery to all accounts within assigned area.

  • Share on-call/pager responsibility.

  • Document all repair actions and submit reports/summaries according to schedule.

  • Ensure proper care of spares, tools and test equipment, and ensure calibration.

  • Maintain approved parts inventory.

  • Manage vendors' service delivery processes in compliance with GE policies, as instructed.

  • Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction.

  • May perform role of Site Leader (e.g., direct activities of fellow Biomedical Technicians assigned to site, engage in a more interactive customer relationship, which may include Safety Committee or other participation, with regard to overall account activity).

  • Meet Health and Human Services, Environment Health and Safety requirements, and/or all other applicable regulatory requirements.

Qualifications:
  • Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and 2+ years of experience servicing medical equipment;

  • OR equivalent military education and 2+ years of experience servicing electrical or mechanical equipment;

  • OR High School Diploma/GED and 4+ years of experience servicing medical equipment.

  • Analytical and communication skills with the ability to communicate technical issues to the customer in an easy to understand manner.

  • Special Physical Requirements: Candidate must be able to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time. Candidate must also be able to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity. Specific vision abilities required by this job may include color, close vision, distance vision, peripheral vision and depth perception.

  • Willingness to be available ""after hours"", or work a rotating On-Call schedule, including weekends, for critical issues and coverage, as necessary.

Quality Specific Goals:
  • Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.

  • Complete all planned Quality and Compliance training within the defined deadlines.

  • Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization