Amazon Business Intelligence Engineer CX-Support 

United States, Connecticut, Danbury 

68431274

Key job responsibilities
* Own the design, development, and maintenance of scalable solutions for metric monitoring, reports, analyses, dashboards, etc. to support analytical and business needs.
* Manage and execute projects from start to finish including data gathering and manipulation, synthesis and modeling, problem solving, and communication of insights and recommendations
* Build automated data solutions and dashboards to enable teams to self-service data needs.
* Write queries to pull data needed with standard query syntax; periodically identify more advanced methods of query optimization. Convert data to make it analysis-ready.
* Recognize and adopt best practices in reporting and analysis: data integrity, design, analysis, validation, and documentation.
* Interact with internal stakeholders to lead business reviews and deep dive analyses.
* Identify process and system improvement opportunities by monitoring existing metrics, analyzing data, and partnering with internal and operational teams.
* Up to 75% travel expected.
* Flexible locations across the US.

- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience
- Experience with data modeling, warehousing and building ETL pipelines
- Experience with data visualization using Tableau, Quicksight, or similar tools
- Experience writing complex SQL queries
- Experience in Statistical Analysis packages such as R, SAS and Matlab
- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling