Bachelor’s degree or equivalent practical experience.
5 years of experience in a technical project management or a customer-facing role.
Preferred qualifications:
Experience in consumer software or customer support operations.
Understanding of technical details with aptitude for collaborating with engineering/product teams on tools, systems and implementation requirements.
Ability to manage multiple, time-sensitive projects separately, prioritizing effectively and driving completion with minimal support and exceptional attention to detail.
Excellent structured and problem-solving skills, with the ability to derive insights from data, recommend actions and manage cross-functional execution.
Excellent communication and people management skills with the ability to influence and engage stakeholders at all levels.