These tasks are aligned to the key services outlined within the Global Support Services Service Catalog:
- Monitoring
- Incident Management
- Request Management
- Disaster Recovery / Application Recovery Certification Exercise
- Metrics Reporting
- Application Capacity Management
Required Qualifications:
- 5+ years' experiencewith Unix and Shell Scripting
- 5+ years' experiencewith Database (Oracle & Terdata)
- Experience working with Hadoop
- Experience in ETL tool – Informatica
- Experience in monitoring tools like ITRS Geneous, Splunk
- Experience in Job scheduling tool - Autosys
- Aware of ITIL concepts like Incident and Problem Management
Desired Qualifications:
- ITIL Process Knowledge
- Excellent verbal and written communication
- Willing to be flexible sometimes with providing stand-by out of hours support on rotational basis for production system (as needed)
- Good understanding of financial/banking industry
- Creative and strong problem solving skills
- Ability to operate in high-pressure situations
- Results oriented, and must be able to effectively interact with Senior Management and Business Partners
- Ability to troubleshoot issues and perform RCA at a short interval
- Ability to think out of box and provide innovative solutions
- Work independently and take up ownership of tasks
Skills:
- Application Development
- Automation
- Collaboration
- DevOps Practices
- Solution Design
1st shift (United States of America)