Microsoft Consultant Customer Engagement 

Taiwan, Taoyuan City 

682025406

Required Qualifications

• Bachelor's Degree in Computer Science, Engineering, Finance, Business, or related field AND 5+ years experience in relevant area of business
  • OR equivalent experience
• Experience with a Global Systems Integrator , IT Vendor , a Partner on Microsoft technologies implementing enterprise scale Dynamics 365 Solutions. A significant part of the experience should be on Business Applications, CRM solutions.

Preferred Qualifications

• Ideal candidate should have experience and understanding of the life cycle of IT solutions/ Business Applications implementation including Estimation, Proposal Preparation, Requirements Gathering, Business Process Modelling, Development &Testing, Deployment and Maintenance.
• Proven track record of Dynamics 365 Customer Engagement and Power Platform solutions preferably in retail/manufacturing/public sector/telecom/ financial services. Hands-on experience in implementation with focus on architecture and solution design.
• Certifications and/or experience Microsoft Azure, Dynamics 365 Customer Engagement and Power Platform.
• Certifications and/or experience in Agile Delivery and DevOps would be desirable.
• Desirable technical experience includes hands-on expertise in several of the following Microsoft products: Azure Solution development, Contact Center and CoPilot Studio.
• Good Communication Skills in English both written and spoken. Ability to interact with a global audience of customers, partners and a global team
• Ability in developing strategic ongoing customer relationships, gaining trust of stakeholders and respect for the company through technical leadership.
• Ability to identify technical risks before they occur and to develop mitigation and avoidance strategies
• IC role, hence, should know the art of influence without authority
• Strong experience in offshore/onsite working model and working with different geographies and cultures.