Job Summary: We are seeking an experienced Manager / Sr. Manager for AI Process Optimization/Innovation (level commensurate with experience and skillsets) to join our dynamic Marketing Operations team. The primary responsibilities of this position will be to oversee/implement AI-driven and other modernization promotional review processes. Key among those primary responsibilities is the development, guidance, and project management of multiple projects/initiatives. In addition, this role will also support the technical infrastructure, architecture, and governance of our marketing operations platforms within the Oncology franchise.
This role places a premium on cross-functional collaboration to implement new capabilities, gather input/feedback and design requirements from internal customers, and deliver successful changes in a compliant and efficient manner. This role involves developing and executing roadmaps for the advancement of new AI-driven tools, Veeva PromoMats, Digital Asset Management (DAM), and managing all related aspects to drive innovation in marketing operations.
Key Responsibilities:
Lead the modernization of promotional review processes by integrating AI and machine learning technologies to streamline operations.
Develop and support the architecture and governance of marketing platforms to ensure they meet the evolving needs of the business and adhere to regulatory, compliance and legal guidelines.
Translate business requirements to technical solutions leveraging strong business acumen across the organization and strong knowledge of pharmaceutical data.
Develop and execute strategic roadmaps for the advancement of AI applications, PromoMats, and DAM within the marketing operations framework.
Clearly articulate business processes and requirements to IT/BIS, business partners, and vendors to ensure the timely delivery of system changes with a focus on quality and user experience.
Perform and oversee rigorous testing protocols to ensure the successful launch of new capabilities and systems.
Manage projects from inception to completion, including budgeting, scheduling, and resource allocation to meet strategic objectives and adherence to regulatory, compliance and legal guidelines.
Stay abreast of industry trends and advancements in AI and marketing technologies to continually improve processes and tools.
Provide training and support to marketing teams to facilitate the adoption of new systems and processes.
Qualifications:
Bachelor’s degree with a specialization/focus in data science, computer science, or information science required.
Proven experience in process optimization with a focus on process improvement and technology integration within the pharmaceutical industry.
Minimum of 5 years’ experience in the pharmaceutical industry.
Proven experience with AI applications and AI-related project implementation, promotional material management systems (PromoMats), and digital asset management (DAM).
Strong project management skills with the ability to manage multiple projects simultaneously.
Excellent communication and interpersonal skills to effectively interface with all levels of the organization and external partners.
Knowledge of pharmaceutical industry regulations and compliance standards.
Highly analytical and process-oriented mindset with a strong problem-solving ability.
Experience with software development life cycles and agile methodologies is a plus.
Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required.
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