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NICE Senior Software Architect 
United States, Utah, Sandy 
67511191

12.03.2025

So what's this role all about?

  • Work with product management team to define new architectural requirements
  • Ensure strong collaboration between other development teams, Product Management and Quality Assurance.
  • Set the end-to-end technical direction for the team, including platform, technology, tools, and infrastructure
  • Communicate architecture in an effective and professional manor.
  • Drive technical decisions, solve tough problems, and coordinate multiple project execution.
  • Ensure that the inContact Development coding quality standards and review processes are followed to ensure proper security and high availability standards.
  • Monitoring the quality of code that is delivered through reviews and other processes.
  • Foster strong team work environment and create passion and energy within the team.
  • Be an active participant in the development leadership team ensuring corporate success.
  • Represents self and department with professionalism and competence.
  • Follow the company Code of Ethics and inContact policies and procedures at all times.


Have you got what it takes?

  • ​BS in Computer Science, or equivalent work experience
  • 10+ years of software development experience
  • Experience architecting systems for performance and scalability
  • Expertise in designing applications using relational and/or non-relational databases
  • Working Knowledge of CI/CD
  • Experience with AWS, PHP
  • Experience developing RESTful web services
  • Excellent problem solving abilities.
  • Excellent decision-making skills.
  • Working Knowledge of design patterns.
  • Working Knowledge of Agile development processes
  • Strong communication skills
  • Strong quality orientation
  • Must possess strong organizational and time management skills.


You will have an advantage if you have:

  • MS in Computer Science
  • 5+ years of technical leadership
  • Experience as a technical or team lead or equivalent experience.
  • Experience with telecommunications/telephony
  • Experience with call centers