SAP SAP Digital Hub Solution Advisor - CX Alpharetta 

United States, Georgia, Roswell 

674603858

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

• Location - Alpharetta, Georgia
• Office requirement - Candidate(s) will be required to work 3 days a week in an SAP office/client site as per our Pledge to Flex return to office policy
• SAP is not offering relocation benefits for this role at this time.
• SAP is not offering current or future visa sponsorship for this role at this time.

What you bring:

• As a specialist in the Customer Experience (CX), you will focus on and have had experience in one of the following areas:

• Sales and Service applications, understanding of Call Center/Case Management technologies and/or Sales Force Automation processes and solutions.

• Commerce applications covering B2C, B2B and B2B2C. Understanding of Direct to Consumer (D2C) and omnichannel capabilities as well as Customer portals.

• Order Management applications, and Pricing and Promotions Solutions as related to Retail Industry.

• Ability to define Consumer and Customer journeys across solutions and channels

• Experience and understanding of Marketing and Customer Data Solutions is a plus

• 2-7+ years of relevant presales AND \ OR operational experience

• Bachelor's degree (or equivalent) required, MBA (Master of Business Administration) or equivalent degree required from accredited university preferred

• Candidate will bring a distinguished combination of digital proficiency and technical acumen with a demonstrated proficiency of leveraging digital tools and methodologies to drive sales and client engagement.

• A solid working knowledge of Cloud, Hosted Services, SaaS/PaaS solutions

The NA SAP Digital Hub is one of most exciting and innovative teams in the company, aimed at delivering exceptional customer experiences in a scalable, speedy, and personalized fashion. If you are interested in shaping the future of digital transformation, then this role is for you. You will be empowered and supported to do what is right for our customers while expressing your creativity and ingenuity. Our Digital Solution Advisors shine doing what they love to do – help people, tell stories, and connect opportunity to a solution.... with PASSION!

• You will be joining one of the leading and most innovative teams in the company, aimed at delivering exceptional customer experiences in a scalable, speedy, and personalized fashion.

• Customer Advocate: Collaborate to complement solution expertise and support customers.

• Global Digital Content Factory: Leverage digital assets created by the team throughout customer engagement.

• Implementation Partner/Customer Services & Delivery: Efficiently transition customer engagement for successful deployment and realization of solution value.

• SAP Account Teams: Share best practices and collaborate on providing solutions and services support across the entire customer journey.

We win with inclusion

Alpharetta
AtlantaJob Segment:MBA, ERP, SAP, Cloud, Pre-Sales, Management, Technology, Sales