Job responsibilities
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
- Writes the requirements, epics, and user stories to support product development in Gherkin format.
- Collaborate with Product and Technology leadership to discover, design, and deliver customer features in our agile environment.
- Work with data, product, and engineering teams to conduct appropriate discovery and be able to understand the depth and breadth of the impact of the problem to be solved.
- Work with scrum team and participate in all agile ceremonies of the product development life cycle.
- Support effective product roadmap and sprint planning while developing strong relationship with business, marketing, and technology stakeholders.
- Collaborate with other product teams, technical architects, and developers to refine feature requirements, design, solution, and effort sizing.
Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Proficient knowledge of the product development life cycle, including discovery and requirements definition
- Developing knowledge of data analytics and data literacy
- Experience defining user experience needs, writing epics, stories, and acceptance criteria
- Direct experience working with an agile team, familiarity with agile practices and ability to work independently.
- Highly organized and self-motivated to help deliver personalized, customer-focused features
- Knowledge of API-based features, Kafka event driven architecture, Java, AWS.
- Experience working in Jira and Confluence.
Preferred qualifications, capabilities, and skills
- Knowledge of Test Driven Development
- Desire to learn about emerging technologies and the application of those to personalizing customer experience
- Ability to learn and thrive in a technically complex environment.
- Bachelor’s degree in Business, Finance, or Systems