PayPal Sr Mgr Learning & Intelligent Automation 

Ireland, Dublin 

671111557

Key Responsibilities:

• Develop and implement a comprehensive L&D strategythat aligns with PayPal's businessobjectivesand embracesAI and automation technologies.

• and evaluate emerging AI and automation technologiesfor learning and development, recommending and pilotingnew solutionsto enhance the learner experience and drive continuous improvement.

• Lead the design and development of engaging and effective learning experiencesacross various modalities (e.g., microlearning, virtual reality, simulations, gamification) that incorporate AI-powered personalization and adaptive learning pathsto streamline training processes and improve program delivery.

• Build bespoke models for Service Experience onboarding efforts, from Orientation to functional learning, crafted and implemented in close collaboration with SMEs.

• across the organization toidentify

• Manage the L&D budgetand ensure resources areallocated

• Monitor and evaluate the effectivenessof training program

Job Requirements:

• Bachelor’s degree in human resources, Education, Business Administration, or a related field.

• Over 10 years of experience in training and development, with at least 5 years in a managerial role.

• Strong experience in designing and implementing training programs.

• Proven ability to design effective training curricula.

• Excellent people management skills, with experience leading and developing a team.

• Strong project management skills, with the ability to manage multiple projects simultaneously.

• Excellent communication and interpersonal skills.

• Ability to work collaboratively with various departments and stakeholders.

• Strong analytical skills to assess training needs and program effectiveness.

• in using training software and tools.

Qualifications:

• Bachelor's degree in Instructional Design, Human Resources, Organizational Development, or a related field;Master'sdegree preferred.

• 8+ years of experience in Learning & Development, with a proventrack recordof leading and implementing successful training programs.

• Strong understanding of adult learning principles and instructional design methodologies.

• Demonstrated experience in leveraging AI and automation technologies in learning and development (e.g., chatbots, personalized learning platforms, AI-powered content curation).

• Experience with Learning Management Systems (LMS) and other learning technologies.

• Excellent communication, interpersonal, and presentation skills.

• Strong analytical and problem-solving abilities.

• Proven ability to manage and motivate a team.