JPMorgan 55ip Application Support Associate 

United States, Massachusetts, Boston 

669734080

Job responsibilities:

• Support the application systems and the technologies associated with the daily operations of the business, in a timely manner, ensuring a reliable and scalable production environment.
• Responsible & accountable for triaging and escalating production issue causing outages.
• Adhere to processes, company policies, required to deliver high quality services to clients & partners.

Required qualifications, skills and capabilities:

• 5-7+ years of profession experience with at least 3 years in Production Support, DevOps, or Site Reliability
• Working knowledge in one or more general purpose programming languages such as Python, shell scripting
• Database server monitoring & administering skills, including intermediate-level understanding of SQL.
• Experience in supporting Web based applications (Nginx, WebSphere, Apache Tomcat, Mule)
• Understand source control techniques and/or familiar with Git / BitBucket
• Proficient in technology toolkits as ServiceNow, Jira, Splunk, Monitoring tools like Dynatrace, AWS Cloudwatch, Datadog, Geneos and job scheduling tools like Autosys and Control-M.

Preferred qualification, skills and capabilities:

• Degree in Computer Science or equivalent practical experience in related technical field.
• Strong understanding and knowledge of cloud services (SaaS, IaaS, PaaS), Web-based applications and IT infrastructure
• Advanced skills in monitoring & administering Linux systems. Exposure to Windows based system would be nice to have.