Bank Of America Assistant Vice President - Operations Team Leader Payments 

Philippines, Taguig 

66674834

Major Responsibilities:

• Supervises and coordinates incoming and outgoing payments with BACI and obtains documentation as applicable/handles related queries
• Approves EPCS and PDDTS transactions and funds Partner bank accounts
• Handles outstanding items in Due From Accounts, Suspense items and holdovers items with Reconciliation Team
• Manages GLFX, CTR Reports and Certifications of Inward Remittances
• Coordinates with BACI investigation Team non-receipt of payment instructions
• Notifies Client Servicing Team for rejected/returned payments
• Reviews AOC referred transactions and various reports for the Group
• Initiates, maintains and enhances communications with other business units and other appropriate line areas. Acts as one of Operations’ client links to respond to client demands in a timely manner.
• Reviews regulatory and compliance issues and modifies affected procedures / reports accordingly.
• Acts as back-up officer in Operations.
• Reviews and monitors Service Level Agreements to ensure compliance and quality of service.
• Ensures that an updated contingency plan is in place and tested for effectiveness.
• Adheres to written policies and procedures and continuously improve work processes.

Other Dimensions:

• Handles Payments –related Reports
• Broad knowledge of product lines managed as well as related regulatory requirements, systems, internal accounting and control and BAC procedures.
• Managerial skills.