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Rapid7 Enterprise Account Manager Dallas 
United States, Texas 
666581154

04.08.2024


*We are currently only evaluating candidates that live locally to the Dallas-Ft.Worth area.

In this role you will:

  • Manage and nurture relationships with Rapid7 customers in the Dallas region, including subsidiaries.

  • Maintain responsibility for both net new sales and renewals within the assigned accounts.

  • Collaborate closely with counterparts in Customer Success, Sales Engineering, Sales Operations, and Rapid7’s executive leadership to ensure the health, retention, and growth of key customer accounts.

  • Conduct a minimum of bi-annual executive business reviews (in person where possible) to assess customer satisfaction and identify opportunities for enhancement.

  • Initiate renewal conversations 4-6 months in advance of the renewal date to ensure the continuity of existing business

  • Identify potential growth opportunities and execute sales campaigns to maximize upsell and cross-sell ARR.

  • Proactively project customer needs to the business and corral resources to ensure needs are addressed.

  • Establish account success plans in partnership with Customer Success

  • Accurately maintain systems to reflect activity, forecast, and opportunity information in Salesforce


Territory Profile:

  • Parent Accounts: 30-40 plus subsidiaries

  • Existing Customers: 100%

  • Organizations with 1,800 employees and above.


The skills you will need to bring:

  • Proven success with 5+ years of closing experience in the cybersecurity industry.

  • Ability to travel to local client meetings as needed.

  • Understand customer selection criteria for budgeted and unbudgeted needs.

  • Knowledge and experience collaborating with VAR and technology partners.

  • Proven ability to navigate complex enterprise accounts.

  • Demonstrated success in achieving sales targets and driving revenue growth.

  • Exceptional communication and presentation skills, with the ability to articulate the value of Rapid7 solutions to key stakeholders.

  • Comprehensive understanding of both new sales and renewal processes in the enterprise context.

  • Strong organizational and project management skills to handle multiple accounts effectively.

  • Proactive and self-motivated with the ability to thrive in a fast-paced, dynamic environment.

  • Knowledge of the wider cybersecurity ecosystem.