Uber Head Merchant Growth Enabler Uber Eats 

United States, West Virginia 

665643631

About the Role

As a people manager, You will lead a team of 4 ICs to enable Growth for our merchants.

Your Impact in Role:

1. Lead and coach a team of high-performing Growth Enabler team to drive customer acquisition, retention, growth, and solution adoption.
2. Foster a culture of performance, accountability, and professional development.
3. Set clear goals, provide ongoing feedback, and build succession pipelines.
4. Develop and execute a B2B marketing and partnership strategy that aligns with both country and Uber’s broader sales and go-to-market objectives.
5. Monitor market trends, customer needs, and competitive landscape, adjusting strategies accordingly.
6. Expand Uber’s footprint in key segments by building strong relationships with major accounts.
7. Drive cross-functional collaboration with Product, Operations, Comms and Brand Marketing teams to tailor merchant communication strategy and narratives
8. Implement best-in-class processes for tracking performance, KPIs, and customer success in partnership with Commercial Operations.

The Experience You’ll Bring:

1. 10+ years of experience in Marketing (preferably B2B marketing), Partnerships, or commercial leadership roles.
2. Experience in driving and improving end to end customer acquisition funnel in a B2B environment
3. Has experience in media buying, planning both in brand and performance marketing
4. Excellent ability to engage and negotiate with senior stakeholders (C-level, VP-level).
5. Strong analytical and data-driven approach to decision-making.
6. Experience working in complex, matrix, and cross-functional global organizations

- - - - Preferred Qualifications ----

1. B2B Marketing experience, with particular focus on lead generation, and funnel conversion improvement
2. F2F customer experience with a history of achieving growth through marketing strategies
3. Knowledge of trend in the high tech industry, and restaurant market
4. Fluent both in Japanese and English
5. Management consulting background and/or MBA is a plus

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .