EY Receptionist 

Canada, Ontario, Toronto 

665360340

As the Receptionist and first point of contact for the firm you are the face of EY. You are a driven workplace services professional who enjoys working in tandem with your colleagues while striving to understand and anticipate customer’s needs to exceed expectations. Your key responsibilities also include:

• Greeting visitors: Receive & welcome visitors to the office in a professional, courteous manner
• Incoming calls: Answer queries and directs calls
• Security badges: Maintain and track all visitor and temporary building and/or office security badges
• Electronic Visitor Log: Check visitors in & out, providing the appropriate security badge if needed, and informing appropriate EY staff of their arrival
• Light housekeeping: wiping down counters, emptying dishwasher, maintaining reception area
• Meeting preparation: Coordinate meeting room books, room set up, including ordering catering, tear down/clean up
• Mail/courier: sorting, distributing documents & packages; preparing documents and packages for pick up or delivery
• Equipment management: Understand and operate office equipment, place service calls as needed
• Supply provisioning & inventory control: Ordering, maintaining & distributing office supplies
• Reception Reference Manual: Refer to and update reception manual as needed
• Assistance to colleagues: Assist Executive Assistants with administrative support tasks as time allows
• Coordinate the GTA Event Tickets program and collaborate with the appropriate individuals.
• Overtime required as needed

Skills and attributes for success

• Committed to contributing to a strong team culture to ensure success
• Develop and maintain relationships to efficiently leverage expertise
• Sound judgement regarding confidential and sensitive matters
• Proven ability to meet multiple and/or unexpected deadlines in a demanding environment
• Aptitude to differentiate when to act independently or team with others

To qualify for the role, you must have

• Exceptional client service experience
• Strong oral communication skills, including active listening
• Ideally, you’ll also have
• Reception experience
• Professional services firm experience
• Post-secondary education

What we offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you to decide which benefits are right for you and which ones help you create a solid foundation for your future.  Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you