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JPMorgan Liquidity & Account Solutions-Payments- Senior Product Associate 
United States, New Jersey, Jersey City 
665038762

Yesterday


Job responsibilities
  • Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
  • Considers and plans for upstream and downstream implications of new product features on the overall product experience
  • Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
  • Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
  • Writes the requirements, epics, and user stories to support product development
  • Engages closely with Product, Service, Sales, Operations, as well as Credit Risk to review and to implement enhancements to credit policy and end-to-end process of liquidity and credit exposure creation, utilization and monitoring
  • Ensures proper product documentation where product usage incurs or creates liquidity and credit exposure
  • Develops metrics and reporting framework for measuring and monitoring liquidity and credit exposure
  • Develops and implements proper framework to monitor and address overdrafts and ensures ongoing adherence to the framework by cross-functional partners
Required qualifications, capabilities, and skills
  • 3+ years of experience or equivalent expertise in product management or a relevant domain area
  • Proficient knowledge of the product development life cycle
  • Experience in product life cycle activities including discovery and requirements definition
  • Developing knowledge of data analytics and data literacy
  • Proven analytical, problem-solving and quantitative skills
  • Attention to detail is critical
  • Organized, self-motivated and able to work in collaborative team environment
  • Advanced knowledge of Powerpoint and Excel skills
  • Proven communication and stakeholder management skills required, with the ability to communicate effectively with partners across J.P. Morgan
  • An organized self-starter and quick learner with the ability to work under pressure, prioritize multiple projects, and bring projects to closure
  • Strong risk and controls mindset
Preferred qualifications, capabilities, and skills
  • Demonstrated prior experience working in a highly matrixed, complex organization
  • Vast knowledge in Payments and Liquidity products
  • Strong data analytics, including ability to manipulate large datasets using business intelligent tools
  • Ability to code in Python is a plus, but not required