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Apple Learning & Development Field Leader Retail United Arab Emirates, Dubai, Dubai 663600379
Yesterday
You will also lead training events, influence executive stakeholders, and shape the future of training across Apple Retail in the UAE, India, and beyond.
- Act as a program manager for regional learning initiatives, overseeing planning, execution, and evaluation with precision and accountability.- Ensure training and communication solutions are culturally relevant and compliant across markets like the UAE and India. Support communication and change initiatives that develop a learning-focused culture.- Communicate effectively with all levels of the organisation, including C-suite leaders. Represent Internal Engagement in Country strategic discussions, influence decision-making, and balance local needs with global priorities.- Support and validate execution of Internal Engagement programs across regions through regular domestic and international travel (approximately once per quarter).
- Demonstrated ability leading training or employee experience strategy and execution, ideally across multiple countries in a matrixed, global organisation.
- Proven ability to develop and deliver high-impact learning programs in hybrid and digital formats, with exceptional facilitation and presentation skills.
- Skilled in leading complex projects across multiple locations, with a meticulous and iterative approach. Strong experience coaching teams and influencing without authority. Able to develop field trainers and operations partners with a hands-on, collaborative style.
- Successful track record working in diverse cultural settings, with a sensitivity to multicultural dynamics and local norms.
- Experience engaging and influencing senior leaders, including navigating complex stakeholder perspectives.
- Collaborative team player with flexibility, enthusiasm, and a growth mindset.
- Demonstrated effectiveness within global companies with headquarters in the U.S. or Europe and within highly matrixed organisational structures.
- Strong analytical approach with the ability to use data to drive decisions, improve outcomes, and demonstrate program ROI.
- Outstanding written and verbal communication in English; confident presenter across levels and cultures.
- Experience working in the Middle East and India.
- Knowledge of local labour and compliance requirements (UAE & India).
- Professional certifications in L&D (e.g., CIPD, ATD).
- Background in psychology, change management, or internal communications.
- Strong planning and project management skills
- Fluency in Hindi and/or Arabic is a plus.
- Bachelor’s degree or equivalent professional experience required.
- Familiarity with Apple hardware and software is a plus.
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