Uber Client Success Specialist Relationship Manager 

United States, West Virginia 

661908967

About the Role

As a Client Success Specialist at Uber Eats, you will play a pivotal role in managing and nurturing relationships with our restaurant partners. You will be responsible for driving growth and revenue by implementing strategic initiatives, conducting market research, analyzing data, and fostering innovative solutions. The ideal candidate will have a background in consulting or account management, possess strong analytical skills, and exhibit creative thinking to address complex challenges in the food delivery industry.

What You'll Do

• Account Management: Build and maintain strong relationships with restaurant partners, serving as their primary point of contact for all operational and strategic matters
• Revenue Growth: Develop and execute strategies to drive revenue growth for both Uber Eats and our restaurant partners, including upselling additional services and optimizing existing partnerships
• Market Analysis: Conduct market research to identify trends, opportunities, and competitive landscapes within the food delivery industry, providing insights to inform strategic decision-making
• Data Analysis: Utilize data-driven approaches to assess partner performance, identify areas for improvement, and develop actionable recommendations to optimize restaurant operations and enhance customer experience
• Strategic Planning: Collaborate cross-functionally with internal teams, including Sales, Marketing, and Operations, to develop and implement strategic initiatives that align with business objectives and drive long-term success
• Problem Solving: Proactively identify challenges and develop creative solutions to address partner needs, optimize processes, and overcome obstacles in a dynamic and fast-paced environment
• Reporting: Generate regular reports and performance metrics to track key account metrics, monitor progress towards goals, and communicate insights to stakeholders

Basic Qualifications

• Bachelor's degree in Economics, Finance, Business Administration, or a related field
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with internal and external stakeholders
• Creative thinker with a passion for problem-solving and driving innovation
• Ability to thrive in a fast-paced and constantly evolving environment, with a proactive and results-driven mindset

Preferred Qualifications

• Previous experience in consulting, account management, or a similar client-facing role
• Spoken and written fluency in multiple languages

For Canada-based roles: The base hourly rate range for this role is CAD$31.01 per hour - CAD$32.70 per hour.

You will be eligible to participate in Uber's bonus program, and may be offered other types of comp. You will also be eligible for various benefits. More details can be found at the following link .

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .