Citi Group Controls Strategy & Innovation – Process Automation- VP 

United Kingdom, Northern Ireland, Belfast 

661132159

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

This role will focus on end-to-end operational process improvements, helping us eliminate friction, reduce manual effort, and scale what works. You’ll also help translate ideas into clear visuals and proposals, supporting leadership’s decision-making.

What you’ll do

This role is ideal for someone who thrives at simplifying complex processes, delivering scalable solutions, and bringing structure to fast-moving, high-impact work.

• Processing Automation & AI: Own the pipeline for process improvement ideas, partnering with teams to identify opportunities, design solutions, and implement automation or AI
• Innovation Intake & Governance: Launch and manage a clear intake process to prioritize, track, and scale innovation opportunities
• Simplification: Rethink how our team operates, eliminating handoffs and duplications
• Execution Support: Partner with other team leads to ensure automation and simplification align with broader team priorities
• Presentation & Communication: Create clear, simple, and visual PowerPoint updates that showcase innovation progress and highlight the impact
• Stakeholder Alignment: Collaborate across teams to ensure change is practical and tied to measurable results

What we’ll need from you

• Experience leading operational transformation, automation, or innovation efforts
• Familiarity with process design, AI use cases or workflow tools
• Strong problem-solving mindset: able to identify root causes and design practical solutions
• Excellent communication and PowerPoint storytelling skills: able to clearly show impact and next steps
• Strategic thinker who also executes

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
• A discretional annual performance related bonus
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

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