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of AWS services.
Key job responsibilities
•You’ll advise on solutions, provide technical guidance and advocate for the customer•Ensure AWS environments remain operationally healthy whilst reducing cost and complexity•Develop trusting relationships with customers, understanding their business needs and technical challenges•Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk management•Consult with a range of partners from developers through to C-suite executives•Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers•With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS•Provide detailed reviews of service events, monthly & quarterly metrics, detailed pre-launch planning•Solve a variety of problems across different customers as they migrate their workloads to the cloudA day in the life
This position will require the ability to travel 10% or more as needed.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSWork/Life BalanceHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations
Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
• 5+ years of design /implementation /operations/consulting with distributed applications experience
• 5+ years of technical engineering experience
• Experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect etc.
• Understanding of operational parameters and troubleshooting for four (4) of the following: Compute / Storage / Networking / CDN / Databases / DevOps / Big Data and Analytics / Security / Architecture / Applications Development in a distributed systems environment• External customer-facing experience with the ability to clearly articulate to small and large audience and the ability to juggle tasks and projects in a fast-paced environment.
• Experience in internal enterprise or external customer-facing environment as a technical lead
• Professional experience with AWS and/or other cloud offerings such as Azure, Google Cloud Platform etc. Programming or scripting skills with a combination of Java, Python Perl, Ruby, C#, and/or PHP• Previous experience as a Software Engineer, Developer, Solution Architect, DevOps Engineer, etc.
• Understanding of DevOps practices and tools, including: Continuous Integration / Deployment, Puppet, Docker, Kubernetes, Chef etc.
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