Bank Of America Commercial Support Specialist - 

United States, North Carolina, Charlotte 

657811471

This job is responsible for serving as the Customer Due Diligence (CDD) and Compliance Risk partner for relationship management teams in the management of their portfolio. Key responsibilities include managing the CDD processes, ensuring timely and accurate compliance to policy and regulatory requirements related to Anti-Money Laundering (AML) and Know-Your-Customer (KYC) activities. Job expectations include executing AML/KYC onboarding, periodic review of US and non-US KYC records ensuring they meet current standards, remediation projects, audit issues, and national and regional initiatives.

Responsibilities:

• Owns and manages the Anti-Money Laundering (AML) and Know-Your-Customer (KYC) process for relationship management teams
• Engages with prospects and current clients to accurately review AML/KYC information in order to facilitate legal entity onboarding, KYC record expansions and maintenance activities, per bank policy standards
• Maintains and manages current portfolio of periodic reviews/refreshes for US and non-US entities, ensuring that client documents and supplemental information are received in a timely manner, reviewed for accuracy, and meet policy standards in order to complete the review/refresh on time
• Maintains a high level of organization, data management, and time management skills to continuously move onboarding, expansions and periodic review/refresh activities, audit, and/or remediation efforts forward.
• Adheres to bank privacy policies in securing Non-Public Personal Information (NPPI) obtained as part of AML/KYC activities
• Provides recommendations for business to create and nurture client relationships with relationship management teams to plan for new client onboarding and complex periodic review/refreshes

Skills:

• Data Collection and Entry
• Data Privacy and Protection
• Interpret Relevant Laws, Rules, and Regulations
• Prioritization
• Written Communications
• Adaptability
• Attention to Detail
• Collaboration
• Policies, Procedures, and Guidelines
• Relationship Building
• Client Experience Branding
• Fraud Management
• Process Management
• Risk Management

High School Diploma / GED / Secondary School or equivalent

1st shift (United States of America)