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Nova Field Service Team Leader 
Japan, Hiroshima 
657166810

14.01.2025
Responsibilities

What you will be doing

You will be joining “Service Team “

  • We contribute the support and provide unique customer value around in Japan Service Team.
  • We take everyone is important partner and respect each other’s’ opinion.
  • You can learn the advance technical skills and collaborate with leading customers across the globe.
  • Teamwork is ours’ spirit; we are the team to make impossible to possible.
  • Come as you are, do what you love and grow with team.

What will you do as “Field Service Team Leader”?

  • Managing the day-to-day activities of the team.
  • Motivating the team to achieve organizational goals.
  • Developing and implementing a timeline to achieve targets.
  • Delegating tasks to team members.
  • Conducting training of team members to maximize their potential.
  • Empowering team members with skills to improve their confidence, product knowledge, and communication skills.
  • Conducting quarterly performance reviews.
  • Contributing to the growth of the company through a successful team.
  • Creating a pleasant working environment that inspires the team.
  • Prepare weekly reports to update Service team or HQ for customer support, job completion and other issues pertaining to team performance.
  • Work closely with Operations and Sales Departments to achieve Company’s goals and objectives.
  • Other tasks deemed necessary by the Management.
Requirements
  • Education: Bachelor's or Master's in Mechanical Engineering or relevant field.
  • Experience: 5+ years of Technical /Managerial (Leader) Experience in Semi-conductor industry.
  • Knowledge: Understanding of semiconductor tech; vacuum chamber experience a plus.
  • Flexibility: Willingness to work shifts and provide overseas support.
  • Language: Proficient in English and Japanese (JLPT N1/native level), both written and verbal.

That special something you bring in

  • Leadership Leadership Leadership
  • Continuous Learning : Never stop growing.
  • Open-Minded Collaboration : Communicate well, work effectively in teams.
  • Resilience under Pressure : Thrive in high-pressure situations.
  • Customer-Centric Focus : Prioritize excellent customer service.
  • Autonomy and Interpersonal Skills : Work independently yet excel in interactions.

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