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Capital One Principal Project Manager Consumer Payments 
United States, Virginia, Richmond 
656539770

18.01.2025
Principal Project Manager, Consumer Payments Product Operations Strategy (Hybrid)

As a Project Manager on the Card Payments Well Managed Team, you will be responsible for the delivery of a flawless, highly regulated customer experience using an Enterprise-Wide infrastructure to process over $650 billion in customer payments annually. You will leverage your project, process, and risk management skills to ensure Capital One maintains compliance with regulatory and corporate requirements. The role will work directly with product managers, software engineers, risk and compliance partners along with data teams to develop and monitor a well managed operation.

On any given day you will be:

  • Solving complex problems and consulting on new capabilities by leveraging your payments subject matter expertise

  • Building, enhancing, and managing payments related processes and controls to ensure compliance with applicable requirements

  • Establishing relationships and collaborating with key stakeholders to create new strategies, drive transparency, and deliver business commitments

  • Distilling big picture intent into pragmatic requirements and implementation plans

  • Ensuring the day-to-day delivery of key functions required for processing customer payments

  • Influencing management through the effective presentation of insights and recommendations for improvement

The Successful Candidate:

  • Thinks strategically, understands the big picture but is also able to execute flawlessly with close attention to detail

  • Asks the tough questions and challenges the status quo

  • Builds strong relationships, influences across levels and functions, and delivers great results through others

  • Leverages data and technology driven solutions to solve complex problems and drive action

  • Has experience automating processes and delivering improvements

  • Has strong project and process management skills, including the ability to identify end-to-end impacts, create project plans and communicate updates

  • Understands regulatory and operational risk

  • Has Strong analytical skills, attention to detail, and the ability to adapt to a dynamic agile environment

Basic Qualifications:

  • Bachelors Degree or military experience

  • At least 1 year of experience working with analytical, data management or software engineering teams

  • At least 1 year of experience in project or process management

  • At least 1 year of experience with controls and/or audit

Preferred Qualifications:

  • 1+ years of experience SQL and/or Python

  • Masters Degree in Business, Economics, Mathematics, Engineering

  • Process or Project Management certification (Scaled Agile, Lean, PMP)

  • 3+ years of experience in Strategic planning

McLean, VA: $117,300 - $133,900 for Principal Project Manager Richmond, VA: $106,700 - $121,700 for Principal Project ManagerThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.