Amazon Network Support Specialist - Bilingual Spanish eero CS 

United States, Idaho, Boise 

65386536

Key job responsibilities
As a Network Support Specialist, you will:- Configure network devices, including routers, switches, firewalls, and wireless access points
- Troubleshoot common network issues, such as connectivity problems, Wi-Fi issues, VPN problems, etc.
- Thoroughly document all support interactions and their resolutions- Able to communicate fluently in both English & SpanishA day in the life
As a Network Support Specialist, you will take part in the day to day delivery of technical support provided to customers across the globe. You’ll serve as the initial point of contact for customers, seeking resolutions for technical and account related inquiries.

- CompTIA Network+ (nice to have/will train)
- Certified Wireless Technology Specialist (CWTS) certification (nice to have/will train)